Virginia Department of Social Services (VDSS) now has an innovative and secure website, VaCPS, which allows Virginia mandated reporters the ability to submit, in their own words, a report of child abuse or neglect to the VDSS State Hotline. This tool is ONLY for reports of suspected CHILD abuse or neglect that is not an emergency.
VDSS knows partnering with mandated reporters across the Commonwealth is essential to the safety, permanency, and well-being of Virginia's children. Submitting a report regarding possible child maltreatment is the first step to begin the helping process. VDSS values your commitment to Virginia's children and your desire to strengthen families in the Commonwealth.
Additional Resources:
- Infomercial
- Click here to access an informative video introducing VaCPS.
- Tutorial
- Click here if you are a first time user of the portal. This training video provides detailed information on how to submit a report using VaCPS, the Virginia mandated reporter portal.
- VaCPS
- Click here to access VaCPS, the Virginia mandated reporter portal. VaCPS includes some helpful resources to aide mandated reporters when making reports of suspected child abuse or neglect. Please do NOT use this tool if a child is in immediate danger.
- CPS Hotline: 804-786-8536
- Out of State: 800-552-7096
- Local Departments of Social Services
- (call during business hours)
Virginia Relay enables people who are Deaf, Hard of Hearing, DeafBlind, or have difficulty speaking to communicate by TTY (text telephone) or another assistive telephone device with anyone who uses a standard phone.
- TTY: 800-828-1120
- Voice: 800-828-1140
- Captioned Telephone Service: 877-243-2823
- Speech-to-Speech: 866-221-6784
- Visually Assisted Speech-to-Speech: 800-855-8220
- Spanish: 800-855-8200
